To place an order please use our order hotline
0871 911 7044*.
(Calls cost 10p per minute - mobiles may vary)
We endeavour to respond to email communication within 2 working days.
Our order hotline is available 7 days a week between 8.00am
and 8.00pm and our customer service enquiry line is available
from Monday to Friday between 9.00am and 5.00pm.
Customer Complaints
Samuel Windsor
will endeavour to acknowledge any complaints within 5
working days. All complaints will be handled within a
7 day timescale from the date of acknowledgement. Should
a complaint take any longer than this customers will be
notified.
Making A Purchase
Making a purchase could not be easier. Just browse our
catalogue, click on any items that you wish to buy and
put them into the shopping cart. After you have finished
your selection, click on "Order" and you will be asked
for a few details that we need, to be able to satisfy
the order. We accept the following: Switch, Visa and MasterCard.
Credit Card Security
All credit card numbers are encrypted in the software
when the order is placed using 128-bit encryption. They
are only decrypted after they reach our computer. They
are not held in clear text on any web site.
Postage & Delivery
ALL Mainland UK (including N.I.) orders incur £4.95
P&P.
Unfortunately, we are unable to deliver
to the Channel or Scilly Islands and overseas.
Tax Charges
Our prices include VAT at 20%.
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0871 911 7044
