Samuel Windsor Customer Support & Service

To contact customer support please call 0871 911 7044*. Calls cost 10p per minute and mobile charges may vary.

We are available 7 days a week between 8.00am and 8.00pm and our customer service enquiry line is available from Monday to Friday between 9.00am and 5.00pm.

Required fields are marked with an *.

Other ways to get in touch

Email: customerservice@samuel-windsor.co.uk

Telephone: 0871 911 7044*

Fax: 0871 911 7040

Postal Address:
Samuel Windsor
Unit 6
Industrial Estate
Brecon
LD3 8LA

To place an order please use our order hotline 0871 911 7044*. We endeavour to respond to email communication within 2 working days. Calls cost 10p per minute and mobile charges may vary.

Our order hotline is available 7 days a week between 8am and 8pm and our customer service enquiry line is available from Monday to Friday between 9.00am and 5.00pm.

Customer Complaints

Samuel Windsor will endeavour to acknowledge any complaints within 5 working days. All complaints will be handled within a 7 day timescale from the date of acknowledgement. Should a complaint take any longer than this customers will be notified.

Making A Purchase

Making a purchase could not be easier. Just browse our catalogue, click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need, to be able to satisfy the order. We accept the following: Switch, Visa and MasterCard.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Postage & Delivery

ALL Mainland UK orders incur £5.45 P&P.

Tax Charges

Our prices include VAT at 20%.

© 2012 Samuel Windsor, part of BVG-Airflo Group Ltd. All Rights Reserved.